Carer Testimonials

Thank you so much for this, I really appreciate it and am very happy to be back in the 'arms' of Heritage. I'm hoping this position will be something I can return to and will give of my best as usual.

GB (Carer) - Apr 2020

I especially appreciate all your work at keeping us safe and working.

AM (Carer) - Mar 2020

Thank you all for your effort to try finding us a job, I am fully aware what kind of mayhem must be going on in your office. It's absolutely unprecedented.

MM (Carer) - Mar 2020

I can't thank you enough for being so understanding and supportive with all that happened to me. I already told Robyn that I think you are an amazing team, all with big hearts and very efficient and helpful all the time.

PM (Carer) - Nov 2019

I want to say how very much I appreciate all the support you and the Heritage team have shown me through this recovery period. I must say, doing these respite sessions has shown me how professional Heritage is compared with other agencies. I would not want to work through anyone else.

EB (Carer) - Nov 2019

Thank you all at Heritage for your terrific support and for your placements.  It’s so nice to be treated like a “grown up” in the caring field.  I’ve recommended your agency to all my friends.

LE (Carer) – June 2019

Dear Rachel and everyone at Heritage, Thank you for all of your assistance in finding me work throughout the year. I recommend Heritage as you are reliable and organised in my experience. Many thanks once again. I want to thank you for being a very good company to work with as you always are so organised.

YG (Carer) – Sept 2018

Thank you, Rachel. I’d just like to thank you and your team for all you’ve done for me these last few months. Working with you all has been an absolute pleasure. If ever I need to pick up any more care work in the future I shall come to you first!

LH (Carer) – May 2018

The general impression “out there” being Heritage is a company of high standards, great carers, excellent clients and total transparency. My own interaction, albeit only a few months, has witnessed this and when I met Rachel – well – say no more. Exceptionally professional meeting – from first phone call to leaving Battersea Studios! Rachel was warm, compassionate. Your communication with me, Niki, for example has been faultless. Thank you for being considerate and marvellous: you’ve been 100% open and candid about the post and its people.

JY (Carer) – Mar 2018

I’ve enjoyed my acquaintance with Heritage, and am extremely grateful for the lovely roles you placed me in. Thank you for all your support, for our chats and for always being so kind.

JF – Feb 2017

I’m pleased to hear that I’ve been getting good feedback from the family. Makes a difference when one has been well matched with the client and I do know they were very pleased with your efforts to match client to carer. So well done Heritage people.

LO (Carer) – Sept 2016

Having worked as a self-employed live-in carer for many years, and having worked for a number of agencies, I must say how very impressed I am with Heritage. I found your recruitment and interview process to be outstanding, and unlike many other agencies, Heritage do their best to place carers in roles and homes to which they are best suited. Furthermore, there is no pressure to accept jobs, whereas refusing to take on an assignment for another agency may result in a carer not being given work for quite some time! During my time with Heritage I have found your staff to be friendly, professional, and supportive, and your carers kind and more than willing to facilitate clients needs. Heritage too go out of their way to please both clients and carers. It is a real breath of fresh air to work for an agency that really cares, and this is increasingly rare. I wish you all the very best and look forward to accepting future assignments for years to come.

CW (Carer) - 2015